We want to be sure everyone understands what's expected to get the most out of our classes. We ask that you read the following Policies/ Guidelines. You'll need to check off that you've read them when registering and, by doing so, agree to not hold Treetops Music, its teachers, the venue where we meet, its staff and volunteers liable for any damage to property or injury to you, your family members, visitors or the caregiver/s who may accompany your child/ren to class. If you have any questions, please let us know. Thank you!                               

- Sammie Haynes, Director, Treetops Music, [email protected]

PLEASE NOTE: OTHER GUIDELINES/INFORMATION MAY BE ADDED AS NEEDED

IN-CLASS POLICIES

1. We'll be removing shoes/boots to keep our area clean and prevent "owees". Non-slip socks and/or indoor slippers/lightweight shoes that don't impair movement are great!

2. DO NOT BRING FOOD OR DRINKS OTHER THAN WATER INTO CLASS!  Not only may others have an allergy, but singing while eating is a choking hazard and we want the children focused on music-making with their mouths only full of song and sounds and their hands free to move. :) Of course water bottles and bottles/or breastfeeding for baby are fine! If needed, please give your child a snack before or after class outside of the classroom.

*Our Exeter location does not allow food anywhere in the building.

3. ARRIVAL - Try to arrive about 10 minutes early especially the first week. Our first week you'll need to collect your materials as well as remove coats and shoes and get settled. 

4. We don't allow glitter/sparkles to be worn in classes because of the risk they pose in getting into children's (and adults') eyes. Yes, they're beautiful but please understand this is for everyone's safety. Thank you.

5. CONVERSATION - Shhh! While we understand and appreciate the value of parents and caregivers connecting and making friends in our classes, and know that it is a natural inclination to want to talk to one another and your children between songs, we ask that you try to keep the conversation to a bare minimum and save socializing for before and after class. The class environment which will most benefit your child musically is one where they are immersed in the music without distractions. They need the quiet space in between songs to process the music they've just heard! Thanks for your cooperation.

6. TARDINESS (don't worry!)  We hope that everyone will be on time for our classes, and in fact we hope you'll come a little early (5" is fine) to settle in, visit with one another. Longer than 10” beforehand may prove to be too much time in one setting for some children and before the end of class they may become fussy. However, we understand that occasionally circumstances may keep people from arriving on time. Please don't worry and come anyway! If you're running behind please just quietly join us!

7. CELL PHONES - Please refrain from using cell phones (including taking photos) during class. We understand that some may need to keep their phones with them in case of emergencies, however, please set your phone on VIBRATE, and silence the ringer. If you must take a call, please do so away from our class space and take your child along with you, thanks. 

8. PHOTOS/VIDEOS - Please make them "snappy" and don't include other families in your pic without asking. While we understand that you want to capture what we do on film, it can be a distraction and take the focus off of important adult caregiver role-modeling for your children. It also places thought on "performance" rather than "participation" -- participation rather than performance is the emphasis of our program! So please snap a quick pic and put away your phone. Thanks. I'm happy to take photos of you and your child before or after class and on our last day feel free to take pics during our "playalong".

9. SAFETY -  Adults should participate physically at their comfort level; however, you do need to participate during class. If you cannot move around well, it's OK. Just keep the beat and do the best you can. Safety above all else!

Music Together^® is unique in the fact that the children in our classes do not have to do anything! Nothing is expected of them except that they remain safe. They can even fall asleep. As long as it is safe behavior it is perfectly acceptable. We don't have many rules for the kiddos, but we do have a few that we ask you to help us enforce. With your cooperation we will create a safe and harmonious environment.

1. Running is not allowed in our classroom.

2. Throwing instruments (or anything) is not allowed.  We ask you to help us see that instruments are treated gently and never thrown into the air or at others. 

3. Rough-housing is not allowed. Music Together is about family music and in a family we are not all the same age or the same size. We ask that everyone treat each other gently.

CLASS CANCELLATIONS

*IMPORTANT: When you register, PLEASE sign up for our SMS messaging service if you have a cell phone. You may go back into your account and add this service if you didn't check it initially. If classes are canceled, provided I have power, I'll send out a short text message from my website to you. Those who do not opt in for SMS texts will receive an email with the same message. Please check your phone/email  before venturing out each week and if you receive a cancellation notice, kindly let me know you saw it! Thanks.

~ If Treetops Music needs to cancel for a personal reason, we'll add on another week if possible; if not, arrangements for refunds will be made.

~ If you're unsure whether or not we're meeting, call or text (preferable) me (include your name) for confirmation at: 207-351-0134. 

For scheduled semesters, you may have unlimited makeups during our semester but be aware that all our classes don't meet in the same location or at the same time. We generally allow just 2 children per class to do a makeup dependent on how full the class is. Please schedule a makeup online through the website. 

If YOU cannot make a class please let me know asap as we may be waiting for you!

SICK POLICY

Please stay home if you or your child/ren are sick or may still be contagious. Many medical professionals say you're contagious if you're still exhibiting symptoms. In case of COVID, Flu, RSV or other, please follow the advice of your medical professional.

Just think whether you'd want your child to be exposed to a child (or adult) who was exhibiting your child’s or your own symptoms to help you make the right decision. There are a lot of allergies which present as bad colds. If you let us know your child has an allergy, while we'll be sorry about that, we'll all breathe a sigh of relief that it's not something contagious! Thanks. 

CONTACT INFO / INFO SHARING WITH CAREGIVERS

We’ll be keeping in touch with you via email mostly – please check it often as we'll be sending out info each week about the class we had and what to expect in the next one. Let me know if you're not receiving them! *Because the information you give during registration is the only way we have of getting in touch with you, please double check the info is correct (sometimes a number or letter are wrong) and be sure to let us know if any of your contact info changes. 

If a family member or other caregiver is bringing your child to class but your email is given as the contact, please be sure to forward emails to them or give us their email address/phone # as well. It's important everyone involved knows what to expect in an upcoming class or if there's something that needs attention. Feel free to contact me anytime: [email protected] or by phone or text 207-351-0134.

TUITION POLICY

Full payment is due at time of registration. Let us know if you need a payment plan.  

Withdrawal from class up to a week ahead of our start date will be refunded with a $15 processing fee. Refunds after that time are subject to a $50 withdrawal fee. Refunds are not available after the first class except if circumstances are deemed extenuating by the director.

If a check is returned for insufficient funds, payment in cash will be required as well as the bank fee paid.

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Thank you so much for respecting one another, the program and the premises. We're looking forward to making Music Together with you and your family!